Hardi Aged Care’s commitment to providing quality care relies on our management team and of course, our wider group of around 650 enthusiastic staff.
We go to great lengths to recruit dedicated, focused and industry experienced people for all aspects of our company’s operations.
We invest in the ongoing training and development of our staff to enable them to provide the best possible support for all our residents.
Hardi is guided by an accomplished and knowledgeable management team, with a wide range of industry skills and experience. To read more about the individual members of our management team, see below.
The management team’s priority is to ensure that our homes consistently provide the best care possible in comfortable surroundings, by always focussing on continuous improvement.
Each Hardi home is guided by an experienced local management team of clinical experts, who ensure our residents’ receive around the clock personalised care.
Management Team Members
Jo-Ann Dalton
Chief Executive Officer
Jo-Ann joined Hardi Aged Care in 2012 as General Manager of Finance and Administration before progressing to Chief Operating Officer and, now, Chief Executive Officer (CEO). With 30 years of experience in the aged care industry, Jo-Ann brings extensive expertise in finance, operations, strategic leadership, and organisational management. Before joining Hardi, she served as Finance Manager at IBIS Care Group and later established her own consultancy, supporting aged care providers to strengthen their financial performance and operational excellence As CEO, Jo-Ann is dedicated to delivering outstanding, person-centred care and enhancing the quality of life for every resident. She leads Hardi with a strong focus on innovation, continuous improvement, and service excellence while fostering a positive workplace culture that values learning, collaboration, and professional development. Her leadership continues to drive Hardi's commitment to providing compassionate, high-quality aged care services for residents, their families, and the wider community.
Richard Pacheco
Chief Operating Officer
Richard Pacheco is the Chief Operating Officer at Hardi Aged Care, bringing over 20 years of leadership experience across the hospitality and aged care sectors. He joined Hardi as General Manager Operations and, through his commitment to operational excellence and quality care, progressed into the role of COO. With a strong customer-focused approach, Richard is passionate about enhancing the resident and family experience, empowering teams, and driving continuous improvement across the organisation. Before joining Hardi, he held senior leadership positions in luxury hospitality and with Australia's largest aged care provider, where he successfully led improvements in operations, clinical services, quality, compliance, and community engagement.
Margaret Saltirov
Executive Assets and Administration Manager
Margie has worked in the aged care industry for over 30 years, commencing in billing and claims for the aged care industry association, LASA, when she was only 18 years old. She then moved to IBIS and eventually Hardi Aged Care where she felt at home and has remained for several years - managing multiple portfolios and wearing many hats. Whilst at Hardi, Margie has been responsible for implementing the new ACFI funding model and over time, has acquired additional operational responsibilities, including the purchase of assets and the maintenance of its six residential aged care homes. Margie also manages several operational staff who are involved in the delivery of these services.
Argie Ramos
Executive Funding Analyst and Business Partner
Argie is the Executive Funding Analyst and Business Partner and has worked for Hardi Aged Care since 2017. His role encompasses monitoring and auditing of AN-ACC performance and identifying opportunities for service improvement at Hardi. He understands and applies changes to aged care funding arrangements in an environment of rapid growth and diversity. Argie originally joined Hardi as a Registered Nurse working at our Penrith facility. He previously worked as a Registered Nurse and then a Funding Specialist for Uniting Aged Care. He has also worked with Summit Care, Meredith House Aged Care and the Department of Community and Family Services. Argie holds a Bachelor in Nursing.
Liz Gosper
Executive Management Advantage Aged Care Software (Manad) Manager
Liz is the Executive Manad Manager and has worked in this role since 2013. Her role encompasses the management of the Manad system at all Hardi facilities, which moved paper-based documentation to this specialised industry software. Liz trains all new staff to use Manad as well as ongoing training of all clinical and non-clinical staff. She ensures the program is used efficiently and maintains other management systems. Liz has been with Hardi Aged Care for over 20 years, first joining the group in 1996 in Administration and Finance. Prior to that, she worked at a Merchant Bank. Liz holds Banking & Finance qualifications as well as Diploma of Leadership and Management.
Kelly Trudgett
Executive Manager Infection Prevention and Control
Kelly is a registered nurse with 19 years experience across critical care and aged care. She has specific experience with infection prevention and control management and dementia care. Kelly worked at Nepean Hospital for 15 years as a critical care nurse, as well as a registered nurse, infection control coordinator, nurse immuniser and as a dementia resource nurse for Baptist Care and a Care Manager for Buckland Aged Care Facility.
Prilly Wulandari
Executive Finance Manager
Prilly joined Hardi Aged Care in 2015. She is a Certified Practicing Accountant and an Associate Member of Chartered Institute of Management Accountant. She obtained her professional qualification while working in audit and advisory practices for almost 12 years. As finance manager at Hardi Aged Care, Prilly has been able to successfully manage complex financial operations, ensuring that the Group operates smoothly and that its financial goals are achieved.
