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COVID-19 & Visitation

Hardi Aged Care would like to extend our continuing thanks to staff, relatives, friends and community for their support over the years.  It has certainly been and will continue to be a challenging time for Aged Care facilities.

With COVID-19 management guidelines constantly being updated, it is helpful to visit the NSW Health Residential Aged Care Facility (RACF) latest advice to stay abreast of State health requirements.

We regularly monitor NSW respiratory surveillance Covid -19 and influenza summary. This summary determines the level of extra protection that Aged care facilities are recommended to implement. Along with implementing the recommendations in the Sector code for visiting in Aged Care Homes, the following visitor conditions have been implemented.

  •  Visitors are highly recommended to be vaccinated for Covid and Influenza
  •  Visitors should not enter the facility if they have flu symptoms.
  •  Visitors should not enter the facility if you have tested positive to Covid or Influenza
  •  Visitors to perform a RAT prior to entry and ensure that they sign in and out via the Loop Safe kiosk and successfully answer all  the screening questions as well as the temperature check.
  •  Mask wearing will be determined by the NSW surveillance summary and the level of community transmission.
  •  Visits are encouraged outdoors if practical, otherwise the visits are to be in the residents room.
  •  There will be no restrictions on the time that visitors can attend the facility. We can accommodate visitors that work during business hours.
  • Unvaccinated visitors will be required to wear a N95 mask and eye protection whilst on site.

Additional Visitor Guidelines are as Follows:

Anyone who is a household or close contact of someone with COVID-19 must comply with the directions in the  NSW Health Household and Close Contact Guideline. You must not enter a RACF for at least 7 days after the last person in their house had a positive COVID-19 test. The exemption to this guideline will be if the visit is for essential end of life care or you are a named visitor, however you must wear a N95 mask and eye protection and have a negative RAT prior to entry.

If a visitor has tested positive for COVID or influenza and an end of life visit is required, please make contact with the Facility Manager who will conduct a risk assessment and implement additional PPE requirements so that we can facilitate this visit.

 Staff, Health practitioners and students entering a RACF are required to have 3 doses of a COVID-19 vaccine. Time limitations apply

Letter to residents and family members from ACQSC– Letter to Residents and Family Members from ACQSC Chief Clinical Advisor – 12 february 2024.

Letter to family members and Carers from Department of Health and Aged Care –

Letter-to-Families-and-Carers-from-Department-of-Health-and-Aged-Care-18-Jun-2024.pdf

Info-Sheet-Consent-Covid-19-Vaccination-Dept-of-Health-and-Aged-Care-Jun-2024.pdf

Update on Surgical Masks for Visitors – Information regarding the surgical mask requirement for visitors as of August 30, 2024 from the infection and prevention control manager

 

We appreciate your assistance in ensuring the safety of our residents. Should you have any further questions, please feel free to contact the relevant home listed below.  

Blacktown – (02) 9622 1966


Guildford – (02) 9632 2496


Manly Vale – (02) 9949 1911


Penrith – (02) 4721 3411


Seven Hills – (02) 9624 1088


Summer Hill – (02) 9798 8311

 

 

 

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  • ” I would like to extend my sincere gratitude to Hardi Aged Care management and staff at Mountain
    View Facility for providing him with quality care for over six years ”

    Mrs Roots

    In Memory of Denis Roots

  • It’s hard to find the words that would even begin to thank you enough for how the staff cared for my Aunt whilst in your care.  I will be forever grateful. A home should never be judged on whether it is shiny and new, but by the people within it. Your home is warm and loving and I could not have asked for anything more, thank you.

    Eliza, Katiya, and Rick – Mountainview

  • A huge thank you to all the beautiful staff at Hardi Penrith who made our Mother Catherines last 8 ½ years so full and meaningful. She arrived very frail at the age of 92 and blossomed in the following 8 ½ years to enjoy such a wonderful life you all provided her and to reach 100 years of age!

    She made many wonderful friends, went on bus trips, went to clubs for lunch, and saw the Xmas lights. Anyone who thinks a nursing home is an end, should look at our Mum Catherine and see that it is just the beginning due to the care she received. Hardi Aged Care handled the recent COVID-19 crisis in the most professional way, not banning family but encouraging safe visiting, we are so very grateful mum could enjoy cuddles, laughs, and visits up until the very end of her life. In her final days she was attended to with dignity and kindness by every single member of staff. Thank you so very much for everything you did. We are forever grateful.

    The Tower Family – Mountainview

  • All Hardi Aged Care homes take part in a Music and Memory program. Music therapy has been increasingly used in dementia-specific care to help residents recall memories and emotions from their past, with notable benefits including improved
    mood, less anxiety, reduction in pain, decreased dependence on medications and stimulating positive interactions.

    Through surveys, research, and a steady stream of amazing stories, the music and memory program has documented many benefits of the personalised music program.

    Music & Memory Certified logo

    Music and Memory

  • It has been 5 months since our father James passed away but we wanted to again acknowledge Hardi Aged Care staff for the time, commitment, care and compassion that you showed to James during his illness and to all members of our family. Upon reflection, I think it is important to say that even though Hardi Aged Care Guildford isn’t part of our daily lives, we still hold the nursing home in high standards.

     

    The staff are still in our hearts and were an important part of our journey with Dad. A journey that was extremely challenging, but we have peace in our hearts knowing that dad was with you at the end.  We came to know some of the residents well and still think of them.

    P McFarlane – Guildford

  • My mother passed away after nearly nine years at Mountainview as a high care resident. I wanted to say that the staff were wonderful and treated her with respect and dignity.

    Over the years, as to be expected, we occasionally had issues that needed sorting and they would get straight onto it. I cannot recommend Mountainview highly enough. My mum had no choice but to go into high care following a stroke so initially was distressed at being there, but the love, friendship and laughter provided on a daily basis by staff, residents and relatives meant that she was happy in the last few years of her life. Thank you, Mountainview.

    Sharon M – Mountainview

  • I moved my parents from another facility to Hardi Aged Care Seven Hills one year ago. It is the best thing that I have done for my parents. In my opinion, I say that they moved from a backyard soccer coach to the institute of sport! They want for nothing. They are both in the extra services unit. They each have their own spacious rooms with bathrooms attached. There is a lovely dining hall on the same level, below is another dining hall/lounge room and outside is a lovely garden. Mum and Dad want for nothing.

    The staff at Hardi are all nice and treat my parents with the respect and love they deserve. All the staff from cleaning, kitchen, maintenance, reception, nursing, laundry, lifestyle staff and management all treat each resident with the same level of love and respect and I believe this is what sets this nursing home apart from all the rest. I am really thankful that Hardi was recommended to me as I do believe that if I had not moved both my parents they would not be here today.

    C Cole – Seven Hills

  • I would like to thank all of the staff for looking after my mother Carol. Your team in this area go to the next level in caring and I would recommend this nursing home to anyone who asked me. I would like to say a big thank you for all of the help and kind nature all your team has given my mother.

    D Halkett – Blacktown

  • My dear friends, what can I say but thank you all from the bottom of my heart. Everybody at your lovely aged care home has been playing well above their weight when it comes to the care that Peter was provided with, I can name a few individuals such as John, Amy, and Greer but everybody knows the list is much larger than that, especially me!

    Not much else to say except for a very very big heartfelt thank you to all your staff at Mountainview. The best aged care facility in the world.

    N Temporini – Mountainview

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