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COVID-19 & Visitation

Hardi Aged Care would like to extend our continuing thanks to staff, relatives, friends and community for their support over 2 years.  It has certainly been and will continue to be, a challenging time for everyone as we navigate our way through and out of the COVID-19 pandemic.

With COVID-19 management guidelines constantly being updated, it is helpful to visit the NSW Health Residential Aged Care Facility (RACF) latest advice to stay abreast of State health requirements.

Unfortunately with the increase in the number of community acquired Covid-19 cases across NSW at present, Hardi aged care have moved to an Orange level, which is a NSW Health recognised extra precautionary level. Hardi has implemented this level to protect our residents, staff and visitors

Accordingly, Our visitor entry conditions as of  Wednesday 30th November,  2022 are:

  • Hardi aged care will be restricting visitors to 2, at any one time, until further notice.
  • All visits must be booked by phoning the facility admin during business hours
  • All visitors must have a negative RAT and they must show a staff member prior to entry to the facility.
  •  wear a surgical mask at all times and stay with their loved one and not walk around the facility.
  • Visits are encouraged outdoors if practical, other wise the visits are to be in the residents room.
  • Please do not visit  the facility if you have symptoms of Covid/ Flu.
  • Check-in and out via the Loop learn kiosk and successfully answer all the screening questions, as well as the temperature check

Additional visitor guidelines are as follows:

Anyone who is a household close contact of someone with COVID-19 must comply with the directions in the new NSW Health Household and Close Contact GuidelineVisitors  who are a household or close contact must not enter a RACF for at least 7 days after the last person in their house had a positive COVID-19 test. Staff, health practitioners and students entering a RACF are required to have 3 doses of a COVID-19 vaccine. Time limitations apply.

Letter to residents and family members from ACQSC- Large print – Letter to Residents and Family Members from ACQSC Chief Clinical Advisor – 25 November 2022

Thank you for your assistance in keeping our residents safe. Please contact the relevant home below to arrange your pre-booked visit or to ask further questions.  

Blacktown (02) 9622 1966
View COVID Status & Updates

Guildford (02) 9632 2496
View COVID Status & Updates

Manly Vale (02) 9949 1911
View COVID Status & Updates

Penrith (02) 4721 3411
View COVID Status & Updates

Seven Hills (02) 9624 1088
View COVID Status & Updates

Summer Hill (02) 9798 8311
View COVID Status & Updates



  • In memory of Denis Roots testimonial.

    In Memory of Denis Roots

  • It’s hard to find the words that would even begin to thank you enough for how the staff cared for my Aunt whilst in your care.  I will be forever grateful. A home should never be judged on whether it is shiny and new, but by the people within it. Your home is warm and loving and I could not have asked for anything more, thank you.

    Eliza, Katiya, and Rick – Mountainview

  • A huge thank you to all the beautiful staff at Hardi Penrith who made our Mother Catherines last 8 ½ years so full and meaningful. She arrived very frail at the age of 92 and blossomed in the following 8 ½ years to enjoy such a wonderful life you all provided her and to reach 100 years of age!

    She made many wonderful friends, went on bus trips, went to clubs for lunch, and saw the Xmas lights. Anyone who thinks a nursing home is an end, should look at our Mum Catherine and see that it is just the beginning due to the care she received. Hardi Aged Care handled the recent COVID-19 crisis in the most professional way, not banning family but encouraging safe visiting, we are so very grateful mum could enjoy cuddles, laughs, and visits up until the very end of her life. In her final days she was attended to with dignity and kindness by every single member of staff. Thank you so very much for everything you did. We are forever grateful.

    The Tower Family – Mountainview

  • All Hardi Aged Care homes take part in a Music and Memory program. Music therapy has been increasingly used in dementia-specific care to help residents recall memories and emotions from their past, with notable benefits including improved
    mood, less anxiety, reduction in pain, decreased dependence on medications and stimulating positive interactions.

    Through surveys, research, and a steady stream of amazing stories, the music and memory program has documented many benefits of the personalised music program.

    Music & Memory Certified logo

    Music and Memory

  • It has been 5 months since our father James passed away but we wanted to again acknowledge Hardi Aged Care staff for the time, commitment, care and compassion that you showed to James during his illness and to all members of our family. Upon reflection, I think it is important to say that even though Hardi Aged Care Guildford isn’t part of our daily lives, we still hold the nursing home in high standards.


    The staff are still in our hearts and were an important part of our journey with Dad. A journey that was extremely challenging, but we have peace in our hearts knowing that dad was with you at the end.  We came to know some of the residents well and still think of them.

    P McFarlane – Guildford

  • My mother passed away after nearly nine years at Mountainview as a high care resident. I wanted to say that the staff were wonderful and treated her with respect and dignity.

    Over the years, as to be expected, we occasionally had issues that needed sorting and they would get straight onto it. I cannot recommend Mountainview highly enough. My mum had no choice but to go into high care following a stroke so initially was distressed at being there, but the love, friendship and laughter provided on a daily basis by staff, residents and relatives meant that she was happy in the last few years of her life. Thank you, Mountainview.

    Sharon M – Mountainview

  • I moved my parents from another facility to Hardi Aged Care Seven Hills one year ago. It is the best thing that I have done for my parents. In my opinion, I say that they moved from a backyard soccer coach to the institute of sport! They want for nothing. They are both in the extra services unit. They each have their own spacious rooms with bathrooms attached. There is a lovely dining hall on the same level, below is another dining hall/lounge room and outside is a lovely garden. Mum and Dad want for nothing.

    The staff at Hardi are all nice and treat my parents with the respect and love they deserve. All the staff from cleaning, kitchen, maintenance, reception, nursing, laundry, lifestyle staff and management all treat each resident with the same level of love and respect and I believe this is what sets this nursing home apart from all the rest. I am really thankful that Hardi was recommended to me as I do believe that if I had not moved both my parents they would not be here today.

    C Cole – Seven Hills

  • I would like to thank all of the staff for looking after my mother Carol. Your team in this area go to the next level in caring and I would recommend this nursing home to anyone who asked me. I would like to say a big thank you for all of the help and kind nature all your team has given my mother.

    D Halkett – Blacktown

  • My dear friends, what can I say but thank you all from the bottom of my heart. Everybody at your lovely aged care home has been playing well above their weight when it comes to the care that Peter was provided with, I can name a few individuals such as John, Amy, and Greer but everybody knows the list is much larger than that, especially me!

    Not much else to say except for a very very big heartfelt thank you to all your staff at Mountainview. The best aged care facility in the world.

    N Temporini – Mountainview

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