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Moving into Hardi Aged Care

Here at Hardi Aged Care, all of our homes offer two types of care, permanent care for when you or a loved one are not able to remain living at home, and respite care for when they need extra support or just a break from day to day life.

Permanent Care

Hardi offers permanent care for when a person is no longer able to remain living independently. After an Aged Care Assessment Team (ACAT) assessment, residents can move full-time into a Hardi Aged Care facility and receive the nursing, care and social support that they require around the clock.

While we understand that nothing compares to the independence and memories that come with your own home, at Hardi Aged Care we encourage our residents to decorate their rooms and bring personal items with them in order to create a space they find familiar and feel comfortable in.

We also encourage our residents to continue with many of the activities and the relationships they had in their own home.  We suggest they do this by continuing to attend external activities, celebrating their normal lifestyle choices, and observing their faith. Residents are encouraged to invite loved ones to visit. At Hardi Aged Care we promote a home-like environment and a community atmosphere.  Visitors are welcome at all times, as long as they are respectful of all our residents and staff.

Respite Care

Here at Hardi Aged Care, we understand that caring for someone can be extremely satisfying, as well as demanding, both physically and mentally. Respite care provides you with much-needed support, an option for a temporary stay in a residential aged care facility from a period of a week, to up to two months.  As with permanent care, each resident in respite care must have a current ACAT assessment.

Residents may enter respite for a variety of reasons, including the need for some extra support and care following a hospital stay, or while recovering from an illness. We also provide respite in the event that a full-time career needs a break from their caring role for any reason.

We know that leaving loved ones in the care of others can be daunting, which is why at Hardi Aged Care we provide round the clock personalised care, so you can feel reassured that the person you care for is being well looked after. A break can also be beneficial for the person being cared for, bringing new experiences, new conversation and a change of scenery.

As part of living at Hardi Aged Care in both Permanent or Respite, we offer a range of services to our residents which are included in the fees:

  • 24-hour care proved by trained nursing staff
  • Weekly and/or fortnightly bus outings including picnics and BBQs. This includes half and full-day outings (check out our stories of residents bus trips)
  • Bed making
  • Laundry services
  • Room and bathroom cleaning (personal effects not induced)
  • Home-cooked, culturally diverse meals and snacks prepared by the Hardi chef. (This includes hot breakfast)
  • Tea and Coffee making facilities
  • Interesting and stimulating recreational activity programs including cultural, social, physical and cognitive lifestyle activities (Check out our Hardi Blog page for more information on lifestyle choices)
  • Celebration of special events, national days and birthdays
  • Books, CDs, DVDs (exception to audio books)
  • Arts and crafts
  • Music and pet therapy
  • Dance and exercise
  • Internal concerts
  • Community visits from the local school and charity organisations
  • Spiritual and emotional support including clergy visits
  • Access to interpreter services and CALD information sheets
  • Public telephone
  • Foxtel and digital TV
  • WiFi at some locations

Residents have the opportunity to arrange additional personal service items, these items incur costs which are chargeable to residents, and may include:

  • Newspaper, magazines, and audiobooks
  • Hairdressing
  • Beauty services including manicures, pedicures, facials, massage, and waxing
  • Clothing
  • Dru cleaning
  • Postage
  • E-ray and pathology services
  • Preferred toiletry items
  • Specialised dressings and equipment
  • Escort duties to external appointments
  • Key charge to locked bedsides drawer
  • External concerts movies and events

Useful Links

NPS Medicine Wise

Department of Ageing and Aged Care

Aged Care Help lines


My Aged Care
You can call the phone line on 1800 200 422 between 8.00 am and 8.00 pm on weekdays and between 10.00 am and 2.00 pm on Saturdays. The My Aged Care phone line is closed on Sundays and national public holidays.

  • ” I would like to extend my sincere gratitude to Hardi Aged Care management and staff at Mountain
    View Facility for providing him with quality care for over six years ”

    Mrs Roots

    In Memory of Denis Roots

  • It’s hard to find the words that would even begin to thank you enough for how the staff cared for my Aunt whilst in your care.  I will be forever grateful. A home should never be judged on whether it is shiny and new, but by the people within it. Your home is warm and loving and I could not have asked for anything more, thank you.

    Eliza, Katiya, and Rick – Mountainview

  • A huge thank you to all the beautiful staff at Hardi Penrith who made our Mother Catherines last 8 ½ years so full and meaningful. She arrived very frail at the age of 92 and blossomed in the following 8 ½ years to enjoy such a wonderful life you all provided her and to reach 100 years of age!

    She made many wonderful friends, went on bus trips, went to clubs for lunch, and saw the Xmas lights. Anyone who thinks a nursing home is an end, should look at our Mum Catherine and see that it is just the beginning due to the care she received. Hardi Aged Care handled the recent COVID-19 crisis in the most professional way, not banning family but encouraging safe visiting, we are so very grateful mum could enjoy cuddles, laughs, and visits up until the very end of her life. In her final days she was attended to with dignity and kindness by every single member of staff. Thank you so very much for everything you did. We are forever grateful.

    The Tower Family – Mountainview

  • All Hardi Aged Care homes take part in a Music and Memory program. Music therapy has been increasingly used in dementia-specific care to help residents recall memories and emotions from their past, with notable benefits including improved
    mood, less anxiety, reduction in pain, decreased dependence on medications and stimulating positive interactions.

    Through surveys, research, and a steady stream of amazing stories, the music and memory program has documented many benefits of the personalised music program.

    Music & Memory Certified logo

    Music and Memory

  • It has been 5 months since our father James passed away but we wanted to again acknowledge Hardi Aged Care staff for the time, commitment, care and compassion that you showed to James during his illness and to all members of our family. Upon reflection, I think it is important to say that even though Hardi Aged Care Guildford isn’t part of our daily lives, we still hold the nursing home in high standards.


    The staff are still in our hearts and were an important part of our journey with Dad. A journey that was extremely challenging, but we have peace in our hearts knowing that dad was with you at the end.  We came to know some of the residents well and still think of them.

    P McFarlane – Guildford

  • My mother passed away after nearly nine years at Mountainview as a high care resident. I wanted to say that the staff were wonderful and treated her with respect and dignity.

    Over the years, as to be expected, we occasionally had issues that needed sorting and they would get straight onto it. I cannot recommend Mountainview highly enough. My mum had no choice but to go into high care following a stroke so initially was distressed at being there, but the love, friendship and laughter provided on a daily basis by staff, residents and relatives meant that she was happy in the last few years of her life. Thank you, Mountainview.

    Sharon M – Mountainview

  • I moved my parents from another facility to Hardi Aged Care Seven Hills one year ago. It is the best thing that I have done for my parents. In my opinion, I say that they moved from a backyard soccer coach to the institute of sport! They want for nothing. They are both in the extra services unit. They each have their own spacious rooms with bathrooms attached. There is a lovely dining hall on the same level, below is another dining hall/lounge room and outside is a lovely garden. Mum and Dad want for nothing.

    The staff at Hardi are all nice and treat my parents with the respect and love they deserve. All the staff from cleaning, kitchen, maintenance, reception, nursing, laundry, lifestyle staff and management all treat each resident with the same level of love and respect and I believe this is what sets this nursing home apart from all the rest. I am really thankful that Hardi was recommended to me as I do believe that if I had not moved both my parents they would not be here today.

    C Cole – Seven Hills

  • I would like to thank all of the staff for looking after my mother Carol. Your team in this area go to the next level in caring and I would recommend this nursing home to anyone who asked me. I would like to say a big thank you for all of the help and kind nature all your team has given my mother.

    D Halkett – Blacktown

  • My dear friends, what can I say but thank you all from the bottom of my heart. Everybody at your lovely aged care home has been playing well above their weight when it comes to the care that Peter was provided with, I can name a few individuals such as John, Amy, and Greer but everybody knows the list is much larger than that, especially me!

    Not much else to say except for a very very big heartfelt thank you to all your staff at Mountainview. The best aged care facility in the world.

    N Temporini – Mountainview

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