Where Enjoying Life Matters

Moving into Hardi Aged Care

Here at Hardi Aged Care all our homes offer two types of care, permanent care for when you or a loved one are not able to remain living at home and respite care for when they may need some extra support or just a little break from day to day life.

Outlined below are the Hardi care types explained.

 

Permanent Care

Hardi offers permanent care for when a person is no longer able to remain living independently, after an Aged Care Assessment Team (ACAT) assessment, they can move full-time into a Hardi Aged Care facility and receive the nursing, care and social support that they require on an around-the-clock basis.

While we understand that nothing quite compares to the independence and memories that come with your own home, at Hardi Aged Care we encourage our residents to embrace a different idea of what home means. All of our residents are encouraged to decorate their rooms and bring personal items with them in order to create a space they find familiar and feel comfortable in.

We also encourage our residents to continue with many of the activities and the relationships they had in their own home.  We suggest they do this by continuing to attend external activities, celebrating their normal cultural activities and observing their faith, and also by inviting loved ones to visit at suitable times. At Hardi Aged Care we promote a home-like environment and a community atmosphere.  Visitors are welcome at all times, as long as they are respectful of all our residents and staff.

 

Respite Care

Here at Hardi Aged Care, we understand that caring for someone can be extremely satisfying, as well as demanding work both physically and mentally. Respite care provides you with much-needed support, an option for a temporary stay in a residential aged care facility from a period of a week, to up to two months.  As with permanent care, each resident in respite care must have a current ACAT assessment.

Residents may enter respite for a variety of reasons, including the need for some extra support and care following a hospital stay, or while recovering from an illness. We also provide respite in the event that a full-time career needs a break from their caring role for any reason.

We know leaving loved ones in the care of others can be daunting, which is why at Hardi Aged Care we provide round the clock personalised care, so you are reassured the person you care for being well looked after. A break can also be beneficial for the person being cared for, bringing new experiences, new conversation and a change of scenery.

 

As part of living at Hardi Aged Care in both Permanent or Respite, we offer a range of services to our residents which are included on the fees:

  • 24-hour care proved by trained nursing staff
  • Weekly and/or fortnightly bus outings including picnics and BBQs, these are both half and full-day outings (check out our stories of residents bus trips)
  • Bed making
  • Laundry services
  • Room and bathroom cleaning (personal effects not induced)
  • Home-cooked, culturally diverse meals and snacks prepared by the Hardi chef. (This includes hot breakfast)
  • Tea and Coffee making facilities
  • Interesting and stimulating recreational activity programs including cultural, social, physical and cognitive lifestyle activities. (Check out our Hardi Blog page for more information on lifestyle activities)
  • Celebration of special events, national days and birthdays
  • Books, CDs, DVDs (exception to audio books)
  • Arts and crafts
  • Music and pet therapy
  • Dance and exercise
  • Internal concerts
  • Community visits from the local school and charity organisations
  • Spiritual and emotional support including clergy visits
  • Access to interpreter services and CALD information sheets
  • Public telephone
  • Foxtel and digital TV
  • WiFi at some locations

Residents have the opportunity to arrange additional personal service items, these items incur costs which are chargeable to residents, and may include:

  • Newspaper, magazines, and audiobooks
  • Hairdressing
  • Beauty services including manicures, pedicures, facials, massage, and waxing
  • Clothing
  • Dru cleaning
  • Postage
  • E-ray and pathology services
  • Preferred toiletry items
  • Specialised dressings and equipment
  • Escort duties to external appointments
  • Key charge to locked bedsides drawer
  • External concerts movies and events

Useful Links

NPS Medicine Wise
http://www.nps.org.au/

Department of Ageing and Aged Care
https://www.dss.gov.au/ageing-and-aged-care

Aged Care Help lines
https://www.dss.gov.au/ageing-and-aged-care/overview/contacts-and-help-lines

My Aged Care
http://www.myagedcare.gov.au/
You can call the phone line on 1800 200 422 between 8.00am and 8.00pm on weekdays and between 10.00am and 2.00pm on Saturdays. The My Aged Care phone line is closed on Sundays and national public holidays.

  • Residents in all Hardi Aged Care homes take part in a Music and Memory program. Music therapy has been increasingly used in dementia-specific care to help residents recall memories and emotions from their past, with notable benefits including improved
    mood, less anxiety, reduction in pain, decreased dependence on medications and stimulating positive interactions.
    Through surveys, research, and a steady stream of amazing stories, the music and memory program has documented many benefits of the personalised music program.

    Music and Memory Provider

  • It has been 5 months since our father James passed away but we wanted to again acknowledge Elaine and staff for the time, commitment, care and compassion that you showed to James during his illness and to all members of our family. After reflecting back, I think it is important to say that even though Hardi Aged Care Guildford isn’t part of our daily lives we still hold the nursing home in high standards. So, this email is to just say that Elaine and the staff are still in our hearts and were an important part of our journey with dad. A journey that was extremely challenging, but we have peace in our hearts knowing that dad was with you at the end.  We came to know some of the residents well and still think of them.

    Guildford – Pauline McFarlane (February 2020)

  • “My mother passed away after nearly nine years at Mountainview as a high care resident. I just wanted to say that the staff were wonderful and treated her with respect and dignity. Over the years, as to be expected, we occasionally had issues that needed sorting and they would get straight onto it. I cannot recommend Mountainview highly enough. My mum had no choice but to go into high care following a stroke so initially was distressed at being there, but the love, friendship and laughter provided on a daily basis by staff, residents and relatives meant that she was happy in the last few years of her life. Thank you Mountainview.”

    Penrith – Sharon M (August 2017)

  • “I moved my parents from another facility to Hardi Aged Care at Seven Hills one year ago. It is the best thing that I have done for my parents.In my opinion I say that they moved from a backyard soccer coach to the institute of sport! They want for nothing. They are both in the extra services unit. They each have their own spacious rooms with bathrooms attached. There is a lovely dining hall on the same level, below is another dining hall/lounge room and outside is a lovely garden. Mum and Dad want for nothing.The staff at Hardis are all nice and treat my parents with the respect and love they deserve. All the staff from cleaning, kitchen, maintenance, reception, nursing, laundry, lifestyle staff and management all treat each resident with the same level of love and respect and I believe this is what sets this nursing home apart from all the rest. I am really thankful that Hardis was recommended to me as I do believe that if I had not moved both my parents they would not be here today.”

    Seven Hills – Cornelia Cole (May, 2017)

  • “I would like to thank all of staff looking after my mother Carol. Your team in this area go the next level in caring and I would recommend this nursing home to anyone who asked me. I would like to say a big thank you for all of the help and kind nature all your team has given my mother.”

    Blacktown – Daran Halkett (August, 2016)

  • “My dear friends, what can I say but thank you all from the bottom of my heart. Everybody at your lovely aged care home has been playing well above their weight when it comes to the care that Peter was provided with, I can name a few individuals such as John, Amy, and Greer but everybody knows the list is much larger than that, especially me! Not much else to say except for a very very big heartfelt thankyou to all your staff at Mountainview. The best aged care facility in the world.”

    Neil Temporini (September 2018)

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