Our Experienced Management Team

Hardi Aged Care’s commitment to providing quality care relies on our management team and of course, our wider group of around 650 enthusiastic staff.

We go to great lengths to recruit dedicated, focused and industry experienced people for all aspects of our company’s operations.

We invest in the ongoing training and development of our staff to enable them to provide the best possible support for all our residents.

Hardi is guided by an accomplished and knowledgeable management team, with a wide range of industry skills and experience. To read more about the individual members of our management team, see below.

The management team’s priority is to ensure that our homes consistently provide the best care possible in comfortable surroundings, by always focussing on continuous improvement.

Each Hardi home is guided by an experienced local management team of clinical experts, who ensure our residents’ receive around the clock personalised care.

Management Team Members

Robert Oxford

Chief Executive Officer

Robert was appointed as the Chief Executive Officer in 2012, bringing with him over 15 years of experience in the aged care industry. Previous to his appointment as CEO of Hardi Aged Care, Robert was a Director of Principal Health Care No.3 Pty Ltd (part of the AMP Group), one of the largest owner-operators of aged care facilities in Australia. Robert has held various positions in the aged care industry in Australia and has consulted to a number of aged care operators and government agencies. Robert holds a commerce degree, majoring in accounting.

Jo-Ann Dalton

General Manager

Jo-Ann joined Hardi Aged Care in 2012 as the General Manager Finance and Administration before becoming the Chief Operating Officer. Jo-Ann has over 20 years’ experience in the Aged Care Sector and has sound knowledge of all facets of the Financial and Administrative side of the industry, a skill she brings from her role as the Finance Manager of Innovative Business Improvement Systems (IBIS Care Group) and subsequently providing consultancy services within the aged care industry through her privately-owned business. In her current role as Chief Operating Officer, Jo-Ann has a strong focus on resident care and their needs, she drives her team with the commitment to continuous improvement and ongoing education that ensures staff have the most up-to-date industry knowledge, so residents receive the best possible services.

Argie Ramos

Executive Funding Analyst and Business Partner

Argie is the Executive Funding Analyst and Business Partner and has worked for Hardi Aged Care since 2017. His role encompasses monitoring and auditing of AN-ACC performance and identifying opportunities for service improvement at Hardi. He understands and applies changes to aged care funding arrangements in an environment of rapid growth and diversity. Argie originally joined Hardi as a Registered Nurse working at our Penrith facility. He previously worked as a Registered Nurse and then a Funding Specialist for Uniting Aged Care. He has also worked with Summit Care, Meredith House Aged Care and the Department of Community and Family Services. Argie holds a Bachelor in Nursing.

Liz Gosper

Executive Management Advantage Aged Care Software (Manad) Manager

Liz is the Executive Manad Manager and has worked in this role since 2013. Her role encompasses the management of the Manad system at all Hardi facilities, which moved paper-based documentation to this specialised industry software. Liz trains all new staff to use Manad as well as ongoing training of all clinical and non-clinical staff. She ensures the program is used efficiently and maintains other management systems. Liz has been with Hardi Aged Care for over 20 years, first joining the group in 1996 in Administration and Finance. Prior to that, she worked at a Merchant Bank. Liz holds Banking & Finance qualifications as well as Diploma of Leadership and Management.

Margaret Saltirov

Executive Assets and Administration Manager

Margie has worked in the aged care industry for over 30 years, commencing in billing and claims for the aged care industry association, LASA, when she was only 18 years old. She then moved to IBIS and eventually Hardi Aged Care where she felt at home and has remained for several years - managing multiple portfolios and wearing many hats. Whilst at Hardi, Margie has been responsible for implementing the new ACFI funding model and over time, has acquired additional operational responsibilities, including the purchase of assets and the maintenance of its six residential aged care homes. Margie also manages several operational staff who are involved in the delivery of these services.

Kelly Trudgett

Executive Manager Infection Prevention and Control

Kelly is a registered nurse with 19 years experience across critical care and aged care. She has specific experience with infection prevention and control management and dementia care. Kelly worked at Nepean Hospital for 15 years as a critical care nurse, as well as a registered nurse, infection control coordinator, nurse immuniser and as a dementia resource nurse for Baptist Care and a Care Manager for Buckland Aged Care Facility.

Prilly Wulandari

Executive Finance Manager

Prilly joined Hardi Aged Care in 2015. She is a Certified Practicing Accountant and an Associate Member of Chartered Institute of Management Accountant. She obtained her professional qualification while working in audit and advisory practices for almost 12 years. As finance manager at Hardi Aged Care, Prilly has been able to successfully manage complex financial operations, ensuring that the Group operates smoothly and that its financial goals are achieved.

It’s hard to find the words that would even begin to thank you enough for how the staff cared for my Aunt whilst in your care. I will be forever grateful. A home should never be judged on whether it is shiny and new, but by the people within it. Your home is warm and loving and I could not have asked for anything more, thank you.

Eliza, Katiya, and Rick – Mountainview
A huge thank you to all the beautiful staff at Hardi Penrith who made our Mother Catherines last 8 ½ years so full and meaningful. She arrived very frail at the age of 92 and blossomed in the following 8 ½ years to enjoy such a wonderful life you all provided her and to reach 100 years of age!

She made many wonderful friends, went on bus trips, went to clubs for lunch, and saw the Xmas lights. Anyone who thinks a nursing home is an end, should look at our Mum Catherine and see that it is just the beginning due to the care she received. Hardi Aged Care handled the recent COVID-19 crisis in the most professional way, not banning family but encouraging safe visiting, we are so very grateful mum could enjoy cuddles, laughs, and visits up until the very end of her life. In her final days she was attended to with dignity and kindness by every single member of staff. Thank you so very much for everything you did. We are forever grateful.

The Tower Family – Mountainview
All Hardi Aged Care homes take part in a Music and Memory program. Music therapy has been increasingly used in dementia-specific care to help residents recall memories and emotions from their past, with notable benefits including improved
mood, less anxiety, reduction in pain, decreased dependence on medications and stimulating positive interactions.

Through surveys, research, and a steady stream of amazing stories, the music and memory program has documented many benefits of the personalised music program.

Music and Memory
It has been 5 months since our father James passed away but we wanted to again acknowledge Hardi Aged Care staff for the time, commitment, care and compassion that you showed to James during his illness and to all members of our family. Upon reflection, I think it is important to say that even though Hardi Aged Care Guildford isn’t part of our daily lives, we still hold the nursing home in high standards.

The staff are still in our hearts and were an important part of our journey with Dad. A journey that was extremely challenging, but we have peace in our hearts knowing that dad was with you at the end. We came to know some of the residents well and still think of them.

P McFarlane – Guildford
My mother passed away after nearly nine years at Mountainview as a high care resident. I wanted to say that the staff were wonderful and treated her with respect and dignity.

Over the years, as to be expected, we occasionally had issues that needed sorting and they would get straight onto it. I cannot recommend Mountainview highly enough. My mum had no choice but to go into high care following a stroke so initially was distressed at being there, but the love, friendship and laughter provided on a daily basis by staff, residents and relatives meant that she was happy in the last few years of her life. Thank you, Mountainview.

Sharon M – Mountainview
I moved my parents from another facility to Hardi Aged Care Seven Hills one year ago. It is the best thing that I have done for my parents. In my opinion, I say that they moved from a backyard soccer coach to the institute of sport! They want for nothing. They are both in the extra services unit. They each have their own spacious rooms with bathrooms attached. There is a lovely dining hall on the same level, below is another dining hall/lounge room and outside is a lovely garden. Mum and Dad want for nothing.

The staff at Hardi are all nice and treat my parents with the respect and love they deserve. All the staff from cleaning, kitchen, maintenance, reception, nursing, laundry, lifestyle staff and management all treat each resident with the same level of love and respect and I believe this is what sets this nursing home apart from all the rest. I am really thankful that Hardi was recommended to me as I do believe that if I had not moved both my parents they would not be here today.

C Cole – Seven Hills
I would like to thank all of the staff for looking after my mother Carol. Your team in this area go to the next level in caring and I would recommend this nursing home to anyone who asked me. I would like to say a big thank you for all of the help and kind nature all your team has given my mother.

D Halkett – Blacktown
My dear friends, what can I say but thank you all from the bottom of my heart. Everybody at your lovely aged care home has been playing well above their weight when it comes to the care that Peter was provided with, I can name a few individuals such as John, Amy, and Greer but everybody knows the list is much larger than that, especially me!

Not much else to say except for a very very big heartfelt thank you to all your staff at Mountainview. The best aged care facility in the world.

N Temporini – Mountainview

Our Management Team