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Our Management Team

Hardi Aged Care’s commitment to providing quality care relies on our management team and of course, our wider group of around 650 enthusiastic staff.

We go to great lengths to recruit dedicated, focused and industry experienced people for all aspects of our company’s operations.

We invest in the ongoing training and development of our staff to enable them to provide the best possible support for all our residents.

Hardi is guided by an accomplished and knowledgeable management team, with a wide range of industry skills and experience.  To read more about the individual members of our management team, see below.

The management team’s priority is to ensure that our facilities consistently provide the best care in comfortable home-style environments, by always focussing on continuous improvement.

Each Hardi facility is guided by an experienced local management team of clinical experts, who ensure our residents receive round the clock personalised care. 

Management Team Members

Chief Executive Officer Robert OxfordRobert Oxford
Chief Executive Officer

Robert was appointed as the Chief Executive Officer in 2012, bringing with him over 15 years of experience in the aged care industry. Previous to his appointment as CEO of Hardi Aged Care, Robert was a Director of Principal Health Care No.3 Pty Ltd (part of the AMP Group), one of the largest owner operators of aged care facilities in Australia.  Robert has held various positions in the aged care industry in Australia and has consulted to a number of aged care operators and government agencies. Robert holds a commerce degree, majoring in accounting.

Jo-Ann Dalton
Chief Operating Officer

Jo-Ann joined Hardi Aged Care in 2012 as the General Manager Finance and Administration before becoming the Chief Operating Officer. Jo-Ann has over 20 years’ experience in the Aged Care Sector and has sound knowledge of all facets of the Financial and Administrative side of the industry, a skill she brings from her role as the Finance Manager of Innovative Business Improvement Systems (IBIS Care Group) and subsequently providing consultancy services within the aged care industry through her privately-owned business. In her current role as Chief Operating Officer, Jo-Ann has a strong focus on resident care and their needs, she drives her team with the commitment to continuous improvement and ongoing education that ensures staff have the most up-to-date industry knowledge, so residents receive the best possible services.

Executive Wellbeing Manager Francesca GlamorganFrancesca Glamorgan
Executive Wellbeing Manager 

Fran is the Executive Wellbeing Manager and joined Hardi Aged Care in 2018. Her role, a newly created position, is to enhance the wellbeing of all Hardi residents. Fran has a particular focus on helping to effectively manage our residents living with dementia.  She identifies strategies to meet individual resident needs to help them engage in our social programs and activities for their benefit.

Fran previously worked as a consultant for Dementia Support Australia and as a clinical educator and nurse for various aged care providers, including Scalabrini Village, The Whiddon Group and Hammond Care. Fran holds a Bachelor of Nursing.

 

 

Executive HR Manager Angela HigginsonAngela Higginson
Executive Human Resources Manager 

Angela holds the role of Executive Human Resources Manager, she has been with Hardi Aged Care since 2017 . She comes with a strong focus to ensure best practice, positive outcomes and continuous improvement to support the business.  She is a strategic thinker and result-driven with a strong business acumen.  Angela has over 15 year of experience in Human Resources with roles overseeing a number of human resources functions, including industrial relations, employee relations, human resources, recruitment, payroll, workers compensation, occupational health and safety and volunteers.  Her experience spans across organisations such as Transport for NSW, Campbell Page, Uniting (NSW/ACT), NRMA Motoring & Services, Hayman Island.

 

Executive (ACFI) Manager Argie RamosArgie Ramos
Executive Aged Care Funding Instrument (ACFI) Manager 

Argie is the Executive ACFI Manager and has worked for Hardi Aged Care since 2017. His role encompasses monitoring and auditing of ACFI performance and identifying opportunities for service improvement at Hardi.  He understands and applies changes to aged care funding arrangements in an environment of rapid growth and diversity. Argie originally joined Hardi as a Registered Nurse working at our Penrith facility. He previously worked as a Registered Nurse and then a Funding Specialist for Uniting Aged Care.  He has also worked with Summit Care, Meredith House Aged Care and the Department of Community and Family Services. Argie holds a Bachelor in Nursing.

 

Executive Software (Manad) Manager Liz GosperLiz Gosper
Executive Management Advantage Aged Care Software (Manad) Manager 

Liz is the Executive Manad Manager and has worked in this role since 2013. Her role encompasses the management of the Manad system at all Hardi facilities, which moved paper-based documentation to this specialised industry software. Liztrains all all new staff to use Manad as well as ongoing training of all clinical and non-clinical staff.  She ensures the program is used efficiently and maintains other management systems. Liz has been with Hardi Aged Care for over 20 years, first joining the group in 1996 in Administration and Finance.  Prior to that, she worked at Bankers Trust in Corporate Services. Liz holds Banking & Finance qualifications.

 

Hannah Bickerton
Executive Marketing & Communications Manager

Margaret Saltirov
Executive Assets and Administration Manager

Recent Posts

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  • It’s hard to find the words that would even begin to thank you enough for how the staff cared for my Aunt whilst in your care.  I will be forever grateful. A home should never be judged on whether it is shiny and new, but by the people within it. Your home is warm and loving and I could not have asked for anything more, thank you.

    Eliza, Katiya, and Rick – Mountainview

  • A huge thank you to all the beautiful staff at Hardi Penrith who made our Mother Catherines last 8 ½ years so full and meaningful. She arrived very frail at the age of 92 and blossomed in the following 8 ½ years to enjoy such a wonderful life you all provided her and to reach 100 years of age!

    She made many wonderful friends, went on bus trips, went to clubs for lunch, and saw the Xmas lights. Anyone who thinks a nursing home is an end, should look at our Mum Catherine and see that it is just the beginning due to the care she received. Hardi Aged Care handled the recent COVID-19 crisis in the most professional way, not banning family but encouraging safe visiting, we are so very grateful mum could enjoy cuddles, laughs, and visits up until the very end of her life. In her final days she was attended to with dignity and kindness by every single member of staff. Thank you so very much for everything you did. We are forever grateful.

    The Tower Family – Mountainview

  • All Hardi Aged Care homes take part in a Music and Memory program. Music therapy has been increasingly used in dementia-specific care to help residents recall memories and emotions from their past, with notable benefits including improved
    mood, less anxiety, reduction in pain, decreased dependence on medications and stimulating positive interactions.

    Through surveys, research, and a steady stream of amazing stories, the music and memory program has documented many benefits of the personalised music program.

    Music and Memory

  • It has been 5 months since our father James passed away but we wanted to again acknowledge Hardi Aged Care staff for the time, commitment, care and compassion that you showed to James during his illness and to all members of our family. Upon reflection, I think it is important to say that even though Hardi Aged Care Guildford isn’t part of our daily lives, we still hold the nursing home in high standards.

     

    The staff are still in our hearts and were an important part of our journey with Dad. A journey that was extremely challenging, but we have peace in our hearts knowing that dad was with you at the end.  We came to know some of the residents well and still think of them.

    P McFarlane – Guildford

  • My mother passed away after nearly nine years at Mountainview as a high care resident. I wanted to say that the staff were wonderful and treated her with respect and dignity.

    Over the years, as to be expected, we occasionally had issues that needed sorting and they would get straight onto it. I cannot recommend Mountainview highly enough. My mum had no choice but to go into high care following a stroke so initially was distressed at being there, but the love, friendship and laughter provided on a daily basis by staff, residents and relatives meant that she was happy in the last few years of her life. Thank you, Mountainview.

    Sharon M – Mountainview

  • I moved my parents from another facility to Hardi Aged Care Seven Hills one year ago. It is the best thing that I have done for my parents. In my opinion, I say that they moved from a backyard soccer coach to the institute of sport! They want for nothing. They are both in the extra services unit. They each have their own spacious rooms with bathrooms attached. There is a lovely dining hall on the same level, below is another dining hall/lounge room and outside is a lovely garden. Mum and Dad want for nothing.

    The staff at Hardi are all nice and treat my parents with the respect and love they deserve. All the staff from cleaning, kitchen, maintenance, reception, nursing, laundry, lifestyle staff and management all treat each resident with the same level of love and respect and I believe this is what sets this nursing home apart from all the rest. I am really thankful that Hardi was recommended to me as I do believe that if I had not moved both my parents they would not be here today.

    C Cole – Seven Hills

  • I would like to thank all of the staff for looking after my mother Carol. Your team in this area go to the next level in caring and I would recommend this nursing home to anyone who asked me. I would like to say a big thank you for all of the help and kind nature all your team has given my mother.

    D Halkett – Blacktown

  • My dear friends, what can I say but thank you all from the bottom of my heart. Everybody at your lovely aged care home has been playing well above their weight when it comes to the care that Peter was provided with, I can name a few individuals such as John, Amy, and Greer but everybody knows the list is much larger than that, especially me!

    Not much else to say except for a very very big heartfelt thank you to all your staff at Mountainview. The best aged care facility in the world.

    N Temporini – Mountainview

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