Hardi Aged Care’s commitment to providing quality care relies on our management team and of course, our wider group of around 650 enthusiastic staff.
We go to great lengths to recruit dedicated, focused and industry experienced people for all aspects of our company’s operations.
We invest in the ongoing training and development of our staff, to enable them to provide the best possible support for all our residents.
Hardi is guided by an accomplished and knowledgeable management team, with a wide range of industry skills and experience. To read more about the individual members of our management team, see below.
The management team’s priority is to ensure that our facilities consistently provide the best care in comfortable home style environments, by always focussing on continuous improvement.
Each Hardi facility is guided by an experienced local management team of clinical experts, who ensure our residents receive round the clock personalised care.
Management Team Members
Robert Oxford
Chief Executive Officer
Robert was appointed as the Chief Executive Officer in 2012, bringing with him over 15 years of experience in the aged care industry. Previous to his appointment as CEO of Hardi Aged Care, Robert was a Director of Principal Health Care No.3 Pty Ltd (part of the AMP Group), one of the largest owner operators of aged care facilities in Australia. Robert has held various positions in the aged care industry in Australia and has consulted to a number of aged care operators and government agencies. Robert holds a commerce degree, majoring in accounting.
Jo-Ann Dalton
Chief Operating Officer
Jo-Ann joined Hardi Aged Care in 2012 as the General Manager Finance and Administration before becoming the Chief Operating Officer. Jo-Ann has over 20 years’ experience in the Aged Care Sector and has sound knowledge of all facets of the Financial and Administrative side of the industry, a skill she brings from her role as the Finance Manager of Innovative Business Improvement Systems (IBIS Care Group) and subsequently providing consultancy services within the aged care industry through her privately-owned business. In her current role as Chief Operating Officer, Jo-Ann has a strong focus on resident care and their needs, she drives her team with the commitment to continuous improvement and ongoing education that ensures staff have the most up-to-date industry knowledge, so residents receive the best possible services.
Angela Higginson
Executive Human Resources Manager
Angela holds the role of Executive Human Resources Manager, she has been with Hardi Aged Care since 2017 . She comes with a strong focus to ensure best practice, positive outcomes and continuous improvement to support the business. She is a strategic thinker and result-driven with a strong business acumen. Angela has over 15 year of experience in Human Resources with roles overseeing a number of human resources functions, including industrial relations, employee relations, human resources, recruitment, payroll, workers compensation, occupational health and safety and volunteers. Her experience spans across organisations such as Transport for NSW, Campbell Page, Uniting (NSW/ACT), NRMA Motoring & Services, Hayman Island.
Terry Wallis
Executive Education Manager
Terry holds the role of Executive Education Manager and originally joined Hardi Aged Care in 1992. His key responsibility in this role is to oversee the development and delivery of education and training for all Hardi facility staff. Terry has worked for the group for over 20 years and has managed several Hardi facilities during this time. Prior to that, he worked in psychiatric and emergency nursing in both New South Wales and Victoria. Terry holds a Diploma of Management and is also a Registered General and Psychiatric Nurse.
Argie Ramos
Executive Aged Care Funding Instrument (ACFI) Manager
Argie is the Executive ACFI Manager and has worked for Hardi Aged Care since 2017. His role encompasses monitoring and auditing of ACFI performance and identifying opportunities for service improvement at Hardi. He understands and applies changes to aged care funding arrangements in an environment of rapid growth and diversity. Argie originally joined Hardi as a Registered Nurse working at our Penrith facility. He previously worked as a Registered Nurse and then a Funding Specialist for Uniting Aged Care. He has also worked with Summit Care, Meredith House Aged Care and the Department of Community and Family Services. Argie holds a Bachelor in Nursing.
Liz Gosper
Executive Management Advantage Aged Care Software (Manad) Manager
Liz is the Executive Manad Manager and has worked in this role since 2013. Her role encompasses the management of the Manad system at all Hardi facilities, which moved paper based documentation to this specialised industry software. Liz is responsible for training all new staff to use Manad, as well as the ongoing training of all clinical and non-clinical staff as updates occur. She ensures the program is used to its fullest capacity by Hardi and also maintains other management systems. She has been with Hardi Aged Care over 20 years, first joining the group in 1996 in Administration and Finance. Prior to that, she worked at Bankers Trust in Corporate Services. Liz holds Banking & Finance qualifications.
Francesca Glamorgan
Executive Wellbeing Manager
Fran is the Executive Wellbeing Manager and joined Hardi Aged Care in 2018. Her role, a newly created position, is to enhance the wellbeing of all Hardi residents. Fran has a particular focus on helping to effectively manage our residents living with dementia. She identifies strategies to meet individual resident needs to help them engage in our social programs and activities for their benefit. She previously worked as a consultant for Dementia Support Australia and as a clinical educator and nurse for various aged care providers, including Scalabrini Village, The Whiddon Group and Hammond Care. Fran holds a Bachelor of Nursing.
